Privacy Policy

NAR Sports ("we," "us," "our," or "the Company") is committed to safeguarding the privacy of our website visitors, online booking system users, and customers. This Privacy Policy explains how we collect, use, disclose, and protect your data. It also outlines your privacy rights and how you can exercise them.

1. Information We Collect

We collect various types of information, which may include:

1.1 Personal Information

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other authentication details.
  • Payment Information: Credit or debit card details and billing information.
  • Booking Details: Information related to your bookings, including the type of service, date, time, and location.

1.2 Technical Data

  • Device Information: IP address, browser type and version, time zone settings, and device information.
  • Usage Information: Details about how you use our website, such as pages viewed, time spent, and referral source.
  • Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies to gather information about your online activity.

1.3 Special Categories of Personal Data

Sometimes, we may collect health-related information about your participation in sports activities. We only process this information with your explicit consent and ensure it's handled in compliance with applicable laws.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Manage Services: We process personal data to fulfil booking requests, provide coaching services, and ensure the smooth operation of our programs.
  • To Communicate with You: We use your contact information to send you updates, respond to inquiries, and provide necessary information about our services.
  • For Marketing Purposes: With your consent, we may send newsletters, promotional offers, and other marketing materials. You can opt-out at any time.
  • To Process Payments: We use payment information to complete transactions securely.
  • To Improve Our Services: Usage data helps us understand customer needs, improve website functionality, and enhance user experience.
  • To Comply with Legal Obligations: We may use and disclose information to comply with applicable laws, regulations, and court orders.

3. Sharing Your Information

We may share your information with:

  • Third-Party Service Providers: To facilitate payment processing, web hosting, data analysis, marketing, and other services. These providers are required to handle your data securely.
  • Training and Assessment Agencies: If necessary, we may share relevant information with external agencies involved in classroom instruction, work experience verification, or assessments related to our apprenticeship program.
  • Legal and Regulatory Authorities: We may disclose data if required to comply with legal obligations or to protect our rights.

4. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. While we take these precautions, no security measure is entirely foolproof. We would like to encourage you to use strong passwords and keep your login credentials confidential.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Upon expiry of the retention period, we securely delete or anonymise your data.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyse site usage. You can control cookie settings through your browser preferences.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

  • Access: You can request a copy of the personal data we hold.
  • Correction: You can ask us to correct inaccurate information.
  • Deletion: You can request the deletion of your data, subject to certain conditions.
  • Restriction of Processing: You can ask us to restrict the processing of your data.
  • Portability: You can request the transfer of your data to another organisation.
  • Withdrawal of Consent: Where we process data based on your consent, you can withdraw it anytime.

To exercise your rights, please get in touch with us at Info@narsports.co.uk.

8. Third-Party Links

Our website may contain links to external websites or services we do not control. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies before interacting with them.

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect data from children without parental consent. If you believe we have inadvertently collected data from a child, please get in touch with us to delete the information.

10. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other factors. The revised policy will be posted on this page, with the effective date at the top. We encourage you to review it periodically.

11. Contact Us

If you have questions, concerns, or requests regarding your privacy, please get in touch with us:

  • Email: adambeasley@narsports.co.uk
  • Address: Wistaston, Crewe, Cheshire, CW2 6QB
  • Phone: 07886116989

This Privacy Policy reflects NAR Sports' commitment to transparency and data protection. Your trust is our priority, and we are dedicated to safeguarding your information.